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Head of Payments Risk Management

Location:Fargo, ND

First International Bank and Trust / Kotapay is a family-owned community bank and one of Prairie Business Magazine's 50 best places to work for 10 years running.

The Head of Payments Risk Management will build and lead all programs related to appropriate governance and oversight of payments and banking as a service risk, including compliance, enterprise risk, AML/BSA, and information security, with specific emphasis on serving as liaison with corporate leaders in each of these areas to ensure Kotapay’s conformance to FIBT policies and procedures.

Key Responsibilities:

  • Serve as a member of the payments leadership team, which meets regularly to discuss financial and operational performance, staffing, compliance, and overall governance.
  • Lead the newly formed payments governance committee, made up of executives plus leaders from corporate risk groups.
  • Interact regularly with corporate risk leaders to ensure consistency in approach and policy adherence, including presenting risk management-related information at various governance-related committee meetings.
  • Lead a staff of approximately 4-5 professionals performing various payments-related risk functions.
  • Monitor and report on risks within the business accordingly to company's enterprise risk management program.
  • Consult frequently with partners and vendors as SME for risk management, methods for mitigating risk, and emerging trends.
  • Author or executive owner of all risk assessments related to payments-related enterprise risk and compliance.
  • Owner of a significant list of key policies and procedures and ensure each remains current and relevant to company’s risk management functions.
  • Provide risk insight on new products and supporting operational strategies.
  • Design and administer automated submission and tracking tool for partner marketing and program collateral submissions.
  • Oversee all testing activities for ensuring programs and partners adhere to regulatory requirements and company policies and procedures.
  • Assess the effectiveness of alert criteria and artificial intelligence tools used to monitor and report on portfolio transaction activity that may be suspicious or potentially fraudulent.
  • Work extensively with key vendors performing services impactful to the risk management posture, including customer service, dispute processing, KYC, AML/suspicious activity case management.
  • Oversee the consumer complaint response process and submission to corporate risk team.
  • Contribute meaningful to cross departmental initiatives, including incident monitoring, data management, new product development, new program implementations/enhancements, budget preparation, and training.
  • Perform constructive and detailed employee evaluations of direct reports and ensure other managers in the risk group do the same for subordinates.


  • Bachelors degree in Business, Technology, or related field; 7+ years of progressive leadership experience in risk management, consumer compliance, and/or AML/BSA, with specific payments experience; or equivalent combination of education and experience is required.
  • Advanced degree (MBA or Law Degree) and industry certification (CRCM, CFCS, ACAMS, etc) preferred but not required.
  • 3+ years of recent experience in payments, fintech, prepaid cards, deposit-products, remittances, ACH and other forms of electronic payments.
  • Proven experience with rules, regulations, and guidance documents issued by regulatory agencies and applicable to the following products: prepaid cards, debit cards, savings accounts, remittance products, gift cards, and ACH.
  • Familiarity with card network rules and NACHA rules.
  • Proven ability to assess all types of risk and implement controls that sufficiently mitigate such risk without unduly jeopardizing financial performance or operational efficiency.
  • Proven experience with concepts and general workings of technology, data file exchanges, and payment platforms, particularly as it relates to transaction processing, raw payment data elements, and API connectivity between multiple unrelated systems.
  • Experience working in automated workflow and project management tools (specifically a plus.

First International Bank and Trust is a family-owned, full-service, community bank with locations in ND, MN, SD, and AZ.

We show our employees we care by providing competitive benefits and training and growth opportunities. Here are the things we offer within our full-time benefits package:

  • Health, Dental & Vision
  • 401K Retirement Plan with Employer Match
  • Paid Parental Leave
  • Life and Disability Insurance
  • Generous PTO and Holiday pay

If you are interested in learning more, you can apply or if you have questions before applying you can reach out directly at

Equal Opportunity Employer

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