It’s no doubt that the last few months have been challenging for businesses across America. We hope you and your staff are staying healthy and our hearts go out to all of those impacted by this pandemic.

Over the last few months, we were able to move staff remotely and are happy to say that we continued the same level of service and security while remote. Thank you for the trust that you’ve put in Kotapay and allowing us to continue serving you.

We will get through this together.

Jim Haug
Director of Kotapay


Data Security Addendum

Action Required 

Please log in to the Kotapay website and sign the Data Security Addendum available through eContracts via DocuSign. This form can also be accessed right from the home page upon logging in. Due Date: August 3rd, 2020.

Having a data security plan is crucial to keeping client information safe. A few tips for creating a data security plan include:

  • Take stock of what personal information you have on your computers
  • Only keep the information you need for business and properly dispose of what you no longer need
  • Protect the information that you keep
  • Create a plan to respond to security incidents

Learn more about creating a data security policy by doing your research and evaluating your specific needs.


NEW Client Agreements

The Company Authorization Agreement has been updated. Please ensure you are using the most updated version, dated 3/2020 on the last page. Older versions of this agreement will no longer be accepted after July 1st, 2020.


FYI 

Prenotes should not be sent to taxing agencies as a lot of them will reject the transaction. If a transaction is rejected, the payment may not be made on time.


Coming Soon 

Coming Soon:
Kotapay Password Changes

Your Kotapay password will be expiring soon. As an additional level of security, you will be required to update your password every 90 days. You will begin seeing notifications as your current password nears the expiration date.


What to know about impounding client funds

Money transmitter licensing regulation and fines have continued to be a hot topic within the payroll industry. The language within previous enforcement actions implies that if a payroll processor is impounding any client funds, for any period of time and for any reason, they may be subject to money transmitter licensing requirements.

Financial Institutions are exempt from money transmitter regulations, therefore, as a division of First International Bank & Trust, Kotapay is uniquely positioned to facilitate these transactions. Kotapay will set up a For Benefit Of (FBO) bank account in which you, the processor, is removed from having ownership of client funds. These funds are held in an account owned by Kotapay until payment instructions are sent. Contact a member of the Sales Team to learn more or click here.

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Add a Pay-Now Button to Your Website

Kotapay will design and build a custom payment portal to allow you to accept credit card or ACH payments via your website. Get started!